Reward Points

Reward Points

The Reward Points Program allows you to earn points for certain actions you take on the site. Currently, points are awarded based on making purchases. In the near future, you might also earn points based on certain customer actions such as submitting reviews or inviting friends to create Jothen Cosmetics accounts.


Benefits of Reward Points for Registered Customers

Once you register, meaning create an online Jothen Cosmetics account, you will be able to earn and accrue reward points, which are then redeemable against Jothen Cosmetics products and services. Rewards are an added bonus to your shopping experience on the site and just one of the ways we thank you for being a loyal customer.


Earning Reward Points

Rewards can currently be earned for the following actions:


Making purchases — every time you make a purchase you earn points based on the price of products purchased and these points are added to your Reward Points balance.

Reward Points Exchange Rates

Every KD 1 spent earns you 1 reward point, and in return, you can use your points to purchase or access products and services.


Redeeming Reward Points

You can redeem your reward points by accessing the Rewards section online. On the Rewards section, you will see a list of products and services displayed. Each of these products and services will have a specific point value. If you have accumulated enough points to redeem them you will have the option of using points to purchase or subscribe to products or services. The option to use reward points, as well as your balance, will be shown to you in the Payment Method area of the checkout. Redeemable reward points cannot be used in conjunction with other payment methods such as credit cards or cash.


Reward Points Minimums and Maximums

Reward points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your reward points until you accrue a minimum number of points, at which point they will become available for redemption. The current minimum value required for redemption is 100 reward points.


Reward points may also be capped at the maximum value of points which can be accrued. If this option is selected you will need to redeem your accrued points before you are able to earn more points. Currently, there is no cap at the maximum value.


Managing My Reward Points

You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total points, minimum needed to redeem, whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and balances for informational purposes. The history will also show you comprehensive informational messages regarding points, including expiration notifications.


Reward Points Expiration

Reward points are set to expire at day 3,653 (approximately 10 years) from when earned. Points will expire in the order form which they were first earned.


Note: You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. This option is found in the Reward Points section of the My Account area.


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